Guide

Overseas Shipping - V.O.F | TOKYO, KYOTO, IWATE

Shopping Guide

Domestic Shipping Overseas Shipping Product Information Return Policy FAQ

Overseas Shipping

Ordering from Outside Japan

We offer tax-free purchases for international orders.
 Please ensure your shipping address is accurate , and select PayPal or Credit Card as your payment method.
Shipping fees are automatically at checkout and must be paid with the product price.

Note: Promotions, discounts, and special offers do not apply to international orders. Shipping fees are always charged.

Shipping Details

All international orders are shipped via EMS (Express Mail Service) .
 Rates vary by region:

  • Asia : ¥2,500

  • Oceania / North America / Middle East : ¥3,500

  • Europe : ¥4,000

  • Latin America / Africa / Russia : ¥5,000

Estimated delivery time : 3–10 business days
 Shipping schedule : Daily shipping, except on national holidays or in special circumstances.
 Orders will be shipped after payment is confirmed .

Customs & Import Duties

  • We cannot under-declare item value or mark items as gifts.

  • The full purchase amount will be declared on the customs form, as required by law.

  • Import duties, VAT, and other taxes may apply depending on your country's regulations.
     These charges are the responsibility of the customer.

For details, please contact your local customs office.

Returns & Exchanges

We do not accept returns or exchanges for international orders unless the item is defective or incorrect .
 In such cases, please contact us promptly and we will assist you.

Important Notes

  • Additional orders cannot be combined after an order is placed.

  • Price negotiations are not accepted.

  • We do not offer item reservations for online orders.

  • Cancellations are not accepted after the order is placed.

  • Gift wrapping is not available.

  • If you need a receipt , please mention it in the order notes. It will be included in your package.

Note: Revenue stamps will not be attached to credit card receipts.

  • If an item is out of stock , we will contact you to cancel and refund your order.

Contact

For inquiries, please contact us via the Contact Form .
 We'll get back to you as soon as possible.