About orders from overseas

Tax free purchases are available. When placing your order, please enter correct shipping address and select PAYPAL or CREDIT CARD as your payment method.
The shipping cost will be displayed automatically. Please pay the shipping fee together with the product price.
*In the case of international shipments, promotions and other offers do not apply and shipping charges will apply.

POSTAGE

We will ship by DHL. Shipping rates vary depending on the location.

• Asia: 2,500 JPY
• Oceania, North America, The Near and Middle East: 3,500 JPY
• Europe: 4,000 JPY
• Latin America, Africa, Russia: 5,000 JPY

※ It takes about 3 to 10 days to deliver the product.
※ The shipments are made 7 days a week, except in special cases.
※ Products will be shipped after payment is confirmed.

TARIFFS

・It is not possible to enter the declared amount at a low price or enter a specific price.
・It is a legal requirement to enter the correct price purchased as [goods] on customs clearance documents.
※ Note: Items that are not in the product category, such as [gift], cannot be accepted.
・Import duties and taxes may apply depending on the customs clearance of the customer's country, but the cost will be borne by the customer. For more information, please contact your country's customs office.

RETURNS and EXCHANGES

Basically, we do not accept returns.
In the unlikely event that we make a mistake, we will promptly respond to returns.

PRECAUTIONS

• Bundled delivery is not possible for additional orders after an order has been placed. Each order requires individual shipping and transaction fees.
• We do not accept any price negotiations.
• We do not reserve items by mail-order.
• We do not accept cancellation after ordering.
• Gift wrapping service is not provided.
• If you would like to receive a receipt, please enter it in the remarks field when placing your order. We will send it together with the product.
• ※ Note: In case of credit card payment, revenue stamp is not attached.
• Please note that if the ordered product is out of stock, we might contact you to cancel the order.

CONTACT

Please ask us from the contact form. (Click here)