shopping guide

how to order

1. Select the size of the product you want and add it to your cart.
2. Once you have been redirected to your cart, select "Proceed to Checkout." If you are logged in, you will not need to enter any information the second time.
3.Enter your contact email address and shipping address.
4. Specify the shipping method.
5. Select your payment method.
6. Select "Complete Order" to complete your order.

Notes on products : The actual size of the products is measured when laid flat, but there may be individual differences in the dimensions of products that are processed or handmade, so please be aware of these errors before making your purchase.
・In addition, the product images are photographed in natural light to make the colors as close to the actual product as possible, but please note that there may be differences in monitor environments and individual differences in products.
・The displayed price includes consumption tax (10%).
Generally, we do not offer gift wrapping services via mail order.

Payment Methods <br data-mce-fragment="1">You can choose from the following payment methods for your products.
・Credit card (VISA, JCB, Mastercard, American Express)
・Shop Pay
・Google Pay
・Amazon Pay
・PAYPAL
・Bank transfer: Payment must be made within 5 days of placing the order

If you have a date and time preference, please enter it on the cart screen. *When specifying a date and time, you can specify a date and time as early as 4 days from now. If you would like to receive your order as soon as possible, please place your order without specifying a date and time.

credit
Payment can only be made in one lump sum.
If you wish to pay in installments, after placing your order, you will need to change your payment method to installments with your credit card company yourself.

Please make the payment to the following account within 5 days after placing your order. Your order will be shipped as soon as your payment is confirmed.
Please note that if more than 5 days have passed, your order will be automatically cancelled.
In addition, transfer fees will be borne by the customer.

Rakuten Bank Second Branch (branch number 252)
Regular account 7511120
Name: V.O.F.

Regarding delivery

Generally, orders placed by 3:00 p.m. will be delivered the next day at the earliest. If you wish to specify a delivery date and time, you can specify a delivery date and time as early as four days after the order.

Time zone designation ① Morning ② 14:00-16:00 ③ 16:00-18:00 ④ 18:00-20:00 ⑤ 19:00-21:00 You can choose from the above. If you have a preference, please enter the desired arrival date in the remarks column.
Please note that there may be delays due to traffic conditions.
*Delivery may be delayed in some areas.

Delivery company : Japan Post, Sagawa Express

postage
770 yen for purchases of less than 30,000 yen (excluding tax) in one transaction
In one purchase Free for purchases of 30,000 yen or more (excluding tax ) *Limited to campaign period

Regarding returns and exchanges, please read the "Payment and Returns" page.

Cancellation <br data-mce-fragment="1">You can cancel your order if you contact us by email, phone, or through our inquiry form by 12:00 the day after placing your order. Please note that we cannot accept cancellations if the product has already been shipped.

How to contact us

Contact form here
Or, please contact us by phone or email at the number below.

TEL: 075-285-3137
MAIL: support@visionoffashion.jp